How does it work?
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Choose your menu and beverages from our website.
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The day of your booking, the chef & team from Kuu will arrive (generally 2 hours in advance) with everything necessary for the meal.
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Food, drinks, plating, and service are all taken care of.
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The Kuu team will clean and leave the kitchen spotless.
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What does this service include?
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The food menu, depending on your selection.
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The drinks & beverages, depending on your selection (we will only serve drinks & beverages purchased from Kuu).
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Table set-up in your house, villa, or apartment. We supply all plates, silverware, and glasses.
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Printed menus.
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Service during the full meal.
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Cleaning of the dishes + kitchen area.
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Transportation fee (Denpasar area).
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I would like to make a booking for a special occasion, what do I do?"Call or email us directly, we will cater you special day carefully to make it memorable
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Do you have disabled access at your restaurant?We aim to look after disabled guests in a safe and considerate way. Please contact the restaurant directly to discuss any requirements before your visit and we will do our best to accommodate you.
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How can I reserve a table?Email us at fb-admin@mayasanur.com or call us directly at +62 361 8497826
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Do you accept credit cards?Yes, major credit cards are acceptable and we also accept debit cards. We only accept cash in Indonesian Rupiah and not any other foreign currencies.
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Do you sell gift cards?We do sell gift vouchers, they are available in IDR 250.000 value. Please contact the restaurant directly.
​Beverage Options
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Sake Pairing (5 cups) – 400k per person
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Cocktail Pairing (5 glasses) – 500k per person
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A La carte – Choose freely from our drink list
TERMS & CONDITIONS
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Transportation
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Transportation fee is included for all Denpasar area.
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If you reside outside of Denpasar area, a flat rate of 500k will be added to your bill for transportation fees.
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Manning
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4-6 guests: 1 Chef & 1 Maître D’
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7-14 guests: 2 Chefs & 1 Maître D’ + 1 Waiter
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15-20 : 2 Chefs & 1 Maître D’ + 2 Waiters
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Above 20 : Please contact us
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Uniforms
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Our staff will arrive fully dressed in uniforms and ready to serve you.
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Staff Meal
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Lunchboxes will be prepared prior to our arrival, at no extra cost to our clients. Our staff will take a 30 min break before start of service.
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Loading Letter
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Upon leaving the premises, our staff will present the client with a “loading letter”, consisting of all Kuu equipment packed and returning to the restaurant, to be signed in 2 copies (1 for the client and 1 for the restaurant) to ensure no personal items are removed from the property.
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Tax & Service Charge
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All prices are subject to 15,5% government tax and service charge.
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Cleaning
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Should a guest become intoxicated during the event, or should any injury occur as a result of said intoxication or otherwise, we are in no way responsible for damages occurred.
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Payment
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Upon booking we require a 50% deposit, upon which you will get a first receipt.
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Final payment must be done before or on the day of the event, final receipt will then be issued.
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Cancellation may be done up to 48 hrs. in advance, upon which deposit will be refunded. After this delay, the deposit will not be refunded.
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Liability
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Upon arrival and upon departure, our team members will take pictures of the kitchen area, as to ensure the cleanliness of the space before and after, as well as to replace all kitchen items & utensils in their correct location.
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All dishwashing will be done by Kuu team members.
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We are not responsible for the sweeping/cleaning of the floor or dining area, though we will ensure that the dining table is kept neat at all times during the service.
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Breakage
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In case of excessive breakage by the client, representing 500k worth of equipment or above, the broken material will be charged.